Order Confirmation
Once your order has been successfully processed, you will receive a confirmation email. Additionally, a shipping confirmation email with a tracking number will be sent as soon as your order is shipped.
Email Notifications
If you haven't received our email, please check your spam or trash folders, as it may have been filtered incorrectly by your email provider. To ensure you receive future updates, kindly whitelist our email address and add it to your contact list.
Tracking Information
If you've recently received a tracking number but it displays “No Shipment Found” or “Label Created,” please check again tomorrow or within the next few days. Tracking details may take time to become available online.
Custom Tailor-Made Cables
If you are purchasing custom-made cables (allowing you to select length, color, and other specifications), please note that these items are made to order. Production may take a few days, resulting in a longer tracking update time compared to in-stock items.
In case the integrated tracking app 17TRACK is not working, you can also track it via below direct links: