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Package Tracking

You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail and tracking number will be sent once your order has been shipped.

If you didn't receive our email, please do check your spam or trash folders, in case the email was filtered incorrectly by your email provider. Please whitelist and add our email address to your contact list to ensure you receive our updates!

According to the latest post office announcement, airmail services are suspended to below major destinations. So all packages to these countries via Free Shipping or Air Mail will be shipped via surface mail (which may take 1 to 3 months to arrive) until airmail services are resumed. 
 Canada, Iceland, India, Ireland, Israel, Italy, United Arab Emirates, United States
EMS Speedpost and FedEx are still available. If you want to upgrade your shipment, please contact us anytime!
The situation is changing every day. For the latest status, please check out the COVID-19 Updates & FAQs.
We greatly appreciate your continued patience and support during these times. Thank you and stay safe!

Questions? Please see Shipping & Tracking at our Help Center.

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