You will make payment via PayPal website, where you have a choice of paying by PayPal account or paying by credit card (Visa, Master or American Express). modDIY.com does not obtain or store any credit card information.
Orders will typically require one to two days processing, pending availability and credit verification. To prevent delays in processing your order, please ensure your billing information (name, address, and phone number) is correct.
We will make every effort to keep the inventory system accurate. However, should an item be out of stock or on back order, we will notify you via email. Back order items will be shipped as soon as it is on hand.
Please be advised that once payment has been completed on an order, we are unable to make any changes to the order. If payment has not been completed, you may contact us for changes.
No, modDIY.com is not able to process any phone, fax, or in-person orders. Only online orders are accepted at this time.
Simply add the item to your shopping cart, and select your province to check shipping rates anytime!
If you decide to refuse any shipments from modDIY.com, you are responsible for the original shipping charges to you, and any taxes that are incurred on the package.
You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail, which includes the tracking number(s) of your package(s), will be sent once your order has been shipped. Depending on the shipping method you have chosen, you can check the status of the tracking number from the courier's website.
You can also track the status of your order on modDIY.com by logging in to your account with your e-mail and password.
Here below some info for your reference. You may visit http://app1.hongkongpost.com/CGI/speedpost/eng/ds/step1.jsp for full details.
|Country||Delivery Standard (Days) *|
|United States of America (USA)||2-5|
* Delivery standard applies to working days in the destination and excludes the time for customs clearance
What is your return policy?
Please visit our Return and Warranty page for our return policy.
Please sign into your account, and select 'Return Item(s)' to begin your return application process.
We are committed to protecting your privacy. We understand that making purchases online involve a great deal of trust on your part and we take that trust seriously. Therefore we are paying attention on protecting and preserving your business with us.